Explore key lessons from leading global retailer, Tesco, on how organizations can compete through lean thinking and putting customers first.
Over the last two decades Tesco has emerged as a dominant player in the UK market and a leading global retailer. The Lean Supply Chain: 2nd Edition explores how Tesco, over the last 20 years or so, has built its business around supply chain excellence. As a mega-retailer, Tesco has learnt to create a balanced supply chain system, supporting suppliers’ needs as well as customers’ requirements. This perspective, and an ambition to act sustainably, has underpinned a rebuilding of trust in the Tesco brand and a resurgence in commercial fortunes. The first edition of The Lean Supply Chain was highly acclaimed, winning the prestigious Prix des Assocation 2016, in Les Plumes des Achats & Supply Chain. In this new edition, containing new chapters on Tesco’s current strategy, rebuilding trust in the brand and the CSR agenda, the authors chart the principles of lean thinking, customer loyalty and simplicity which were used by Tesco to frame its supply chain strategy. They draw upon their deep knowledge of how the retailer has dealt with challenges and market changes from both academic and practitioner perspectives to provide lessons for other businesses, large or small, who wish to place how they manage their supply chains at the heart of their competitive strategy.
Over the last two decades Tesco has emerged as a dominant player in the UK market and a leading global retailer. The Lean Supply Chain: 2nd Edition explores how Tesco, over the last 20 years or so, has built its business around supply chain excellence. As a mega-retailer, Tesco has learnt to create a balanced supply chain system, supporting suppliers’ needs as well as customers’ requirements. This perspective, and an ambition to act sustainably, has underpinned a rebuilding of trust in the Tesco brand and a resurgence in commercial fortunes. The first edition of The Lean Supply Chain was highly acclaimed, winning the prestigious Prix des Assocation 2016, in Les Plumes des Achats & Supply Chain. In this new edition, containing new chapters on Tesco’s current strategy, rebuilding trust in the brand and the CSR agenda, the authors chart the principles of lean thinking, customer loyalty and simplicity which were used by Tesco to frame its supply chain strategy. They draw upon their deep knowledge of how the retailer has dealt with challenges and market changes from both academic and practitioner perspectives to provide lessons for other businesses, large or small, who wish to place how they manage their supply chains at the heart of their competitive strategy.
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- Tesco’s Supply Chain Excellence: Over the past 20 years, Tesco has built a balanced and sustainable supply chain that supports both suppliers and customers, contributing to its market dominance and brand trust.
What lessons can be learned from Tesco’s approach to supply chain management?
Tesco’s approach emphasizes creating a balanced and sustainable supply chain that supports suppliers’ needs and prioritizes customer satisfaction, demonstrating that supply chain excellence can drive market leadership.
